Whitten Brothers Service Center

Auto Service at Whitten Brothers Automotive

At Whitten Brothers Automotive, our commitment to you doesn’t end after you purchase a vehicle and drive it off the lot. We’re here to help you maintain your car, truck, SUV, or van for as long as you drive it! Our certified service technicians provide routine car maintenance, auto service, and vehicle repairs in Ashland and Richmond, VA. Whether you need an oil change, filter check, tire rotation, or a more complex service, we’ve got you covered.

We provide:

  • Chrysler service
  • Jeep service
  • Dodge service
  • RAM service
  • Mazda service
  • And more!

Our Commitment to Quality Auto Service

We take great pride in our vehicle service center. Founded in 1920 as a Service & Tire Shop on what is now known as Broad Street, Whitten Brothers is one of the oldest remaining automotive centers in the Richmond, Virginia area. What started as a small car repair shop providing oil changes and tire replacements has grown to a full-service automotive service center and dealership selling new Mazda, Chrysler, Jeep, Dodge, and RAM (CDJR) vehicles, as well as used vehicles from a variety of automotive brands.

We’re proud to provide excellent customer service backed by the highest quality auto parts. We use genuine OEM (original equipment manufacturer) parts, as well as a Mopar® Certified Express Lane, Tire Center, Rental Department, Shuttle Service, and Full Detail Department.

Whitten Brothers is the largest Chrysler Certified Service Center in Richmond, with 600 years of combined experience from 34 certified technicians. Many of our auto service technicians have been with us for over 20 years, providing the quality car repairs and auto services you expect from Whitten Brothers.

If your vehicle is ever part of a CDJR or Mazda recall, our auto service centers can complete your recall car repairs.

Importance of Routine Car Maintenance

The automotive experts at Whitten Brothers dealerships not only diagnose and provide any car repairs you may need but also provide routine car maintenance to ensure your vehicle keeps working as it should. These auto services are often quick and affordable and ensure that everything in your car works correctly. Most automotive brands provide a car maintenance schedule, so be sure to check your owner’s manual or the brand website to find your vehicle’s schedule.

Routine car maintenance includes:

  • Oil changes
  • Filter changes
  • Brake pad replacements
  • Tire rotations and pressure checks
  • Fluid checks (wiper, brake, power steering, transmission)

Schedule Car Maintenance at Whitten Brothers Automotive

Whether you need a routine auto service or a more involved car repair, the service team at Whitten Brothers Automotive can help! Contact us to learn more about the services we perform at our automotive service centers or schedule your car maintenance online. And before you visit us, check out our service and parts specials to help you save!

Why You Should Schedule Truck and Car Repairs with Whitten Brothers?

When deciding where to service your vehicle, you have many choices. What makes Whitten Brothers stand out from the rest? Our experienced and friendly service staff! They will provide you with comprehensive maintenance for your vehicle and perform repairs at competitive prices.

If you have questions about the auto services we provide at our Virginia dealerships, check out the list below. These common repairs performed at Whitten Brothers Service Center can help your vehicle stay in mint condition.

Air Filter Replacement & Routine Tune-Ups

Air filters are easy to forget or ignore when it comes to car repairs. Many people do not even know why they need to change them and think that it is more of a suggestion than a necessary repair when they bring their car in for maintenance. But replacing the air filter in your car on a regular basis can help your car run more efficiently in the long run. The air filter reduces harmful emissions that the engine puts out, while also keeping dirt and other debris from entering the engine. Clean air filters also maintain a higher fuel economy in your vehicle, keeping internal engine components working smoothly and without added friction from buildup.Bringing your car in for routine maintenance appointments will keep parts cleaner and prevent gears and small components from wearing down over time. Without regularly scheduled tune-ups, your car can begin to leak fluids, which causes parts to corrode or become clogged. When you bring your vehicle in to Whitten Brothers Service Center, our automotive experts will take the time to remove fuel, oil, and dirt deposits from all affected parts, such as intake valves, injectors, and combustion chambers. To keep your vehicle in prime condition, schedule regular maintenance appointments with the professionals at Whitten Brothers.

Oil Change

Oil changes are the most common and regularly performed maintenance services. This service is necessary at different frequencies for individual vehicles, and is based off the make and mileage of your car. Newer cars typically need oil changes less often, and the suggested frequency can range anywhere from 3,000-10,000 miles. Bringing your car in for regular oil changes is a quick and inexpensive way to maintain the condition of your vehicle.What does an oil change do for your car? Clean oil lubricates the engine of the car, preventing friction from occurring between the parts. If there is not enough oil in your car, parts will rub together and eventually wear out, which is an expensive repair. Bringing your car in for routine oil changes helps maintain the engine parts and prevent the costly repairs of replacing these components. If you are unsure about how frequently your car should be serviced for oil changes, refer to the owner’s manual and talk to your mechanic about how your mileage affects this service.

Alignment

If you notice your steering wheel pulling to one side or you feel vibrations coming from the steering wheel when you drive, it may be time to get your car’s alignment tested. The right alignment is critical for retaining high safety standards in your car. Hitting curbs and potholes or even typical wear over time can cause your vehicle to require readjustment.Proper alignment not only saves you money in repairs, it also increases your vehicle’s fuel economy. If you are unsure about your car’s alignment, ask the experts at Whitten Brothers for a quick alignment test next time you come in for an oil change or other services. It is an easy way to keep your car running smoothly and save you money in the long run.

Wiper Blade Replacement

Replacing automotive wiper blades are an easily overlooked service. You often do not even think about changing them until there is a heavy downpour and you realize that the windshield is streaky and blurred. Instead of waiting for severe weather to strike, change your wiper blades proactively. Although it may not seem like an important maintenance step, fresh wiper blades can keep your windshield clear and prevent accidents. Ask a qualified technician to check your wiper blades for wear and tear at your next appointment to ensure that they are still in good condition.

Brake Fluid Exchange

The brake fluid in your car absorbs air and water over time, which makes the braking system less reliable and more likely to fail. Clean brake fluid increases stopping distance and can even extend the life of the entire brake system in your vehicle. In addition, a brake fluid exchange can prevent corrosion in the brake lines.The necessary frequency of this service varies widely depending on the make and model of your vehicle. Some manufacturers suggest a brake fluid exchange every 20,000 miles, while other cars only need the service every 100,000 miles. Check the owner’s manual to see when a brake fluid exchange is recommended for your car.

Coolant Flush & Replacement

The environment and temperature range in which you drive your car is constantly changing. To keep the engine from overheating or freezing, coolant works to maintain a constant temperature zone. Like brake fluid, coolant can absorb dirt and other debris over time, which can impair its’ ability to cool the engine.To find out when your vehicle needs a coolant flush and replacement, refer to the owner’s manual or speak to a qualified expert at Whitten Brothers about coolant maintenance in your car.

Transmission Fluid Exchange

When you shift gears, whether automatically or manually, your car uses transmission fluid to make this process smooth and prevent damage to the gear teeth. Clean transmission fluid will extend the life of your car’s transmission system over time. Replacing this fluid will reduce the buildup of sludge and dirt in the transmission and keep your car from needing expensive maintenance and repairs. Ask an automotive expert at Whitten Brothers or check your owner’s manual to see how often you should have the transmission fluid changed.

Power Steering Fluid Exchange

A power steering fluid exchange gets rid of buildup from the steering gear and makes the steering wheel easier to maneuver without excessive force. When the vehicle’s power steering system starts to wear out, dirt and metal particles can contaminate the power steering fluid and cause the entire system to break down.Changing this fluid prevents power steering parts from deteriorating, increasing the system’s lubrication and making your driving experience seamless.

Fuel Induction Service

The fuel you use in your vehicle is not always completely pure. Over time, the impurities in the fuel can create deposits in the engine, making the entire system less efficient. Regular fuel induction service on your vehicle will provide better gas mileage and reduce harmful carbon emissions. This service will also improve the throttle response by cleaning the body, intake valves, combustion chambers, and fuel injectors. If you notice your car shaking while idling or a drop in your fuel efficiency, bring your vehicle in to Whitten Brothers for a fuel induction service.

Tire Replacement & Rotation

The only connections between the road and your car, tires are one of the most important parts of your car. If the treads are worn down or there is a slow leak in one of your tires, that connection is compromised. This can become extremely dangerous in severe weather.Replace your tires periodically and have them rotated when suggested by a service professional. This is an important way to prevent dangerous blowouts and keep the connection between your car and the road strong.

Contact Us for Your Next Auto Repair

In addition to these frequently performed services, the staff at Whitten Brothers can help fix many other automotive needs, including auto body work. No matter what services your car needs, our expert technicians provide complete auto care at competitive rates. Check the charts below to see how our prices stack up to other local and independent shops.

Whitten Brothers Chrysler Dodge Jeep Ram of Ashland

11409 Washington Hwy
Ashland, VA 23005 Service: 804-412-1852

Sales Hours

Monday – Friday: 9:00AM – 8:00PM
Saturday: 9:00PM – 6:00PM
Sunday: CLOSED

Service Hours

Monday – Friday: 7:30AM – 6:00PM
Saturday: 8:00AM – 2:00PM
Sunday: CLOSED

Parts Hours

Monday – Friday: 7:30AM – 5:30PM
Saturday: 8:00AM – 12:00PM
Sunday: CLOSED

Schedule Service Contact Us

Whitten Brothers Mazda

10745 Midlothian Turnpike
Richmond, VA 23235 Service: 804-897-8922

Sales Hours

Monday – Friday: 8:30AM – 8:00PM
Saturday: 9:00PM – 6:00PM
Sunday: CLOSED

Service Hours

Monday – Friday: 7:30AM – 6:00PM
Saturday: 8:00AM – 2:00PM
Sunday: CLOSED

Parts Hours

Monday – Friday: 7:30AM – 5:30PM
Saturday: 8:00AM – 2:00PM
Sunday: CLOSED

Schedule Service Contact Us

Whitten Brothers Chrysler Dodge Jeep Ram of Richmond

10701 Midlothian Tpke
Richmond, VA 23235 Service: 804-378-0747

Sales Hours

Monday – Friday: 8:30AM – 8:00PM
Saturday: 9:00PM – 6:00PM
Sunday: CLOSED

Service Hours

Monday – Friday: 7:30AM – 6:00PM
Saturday: 8:00AM – 2:00PM
Sunday: CLOSED

Parts Hours

Monday – Friday: 7:30AM – 5:30PM
Saturday: 8:00AM – 2:00PM
Sunday: CLOSED

Schedule Service Contact Us
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